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About
How We Got Here
Spencer and Greg were working for another plumbing company when they had a simple idea: combine excellent technical work with the kind of customer service that actually makes people want to call you back. Greg brought years of hands-on service expertise. Spencer brought a customer experience background and the vision for what a home service company could be. Together, they knew they could build something better—a company that set a new standard in our community.
More than 20 years later, Big Cat is built on that same foundation. Clean uniforms, punctual arrivals, clear communication, respectful service. We’re not trying to be the biggest company in Colorado Springs, but we are committed to being the best at what we do. That means solving your problems right and making sure you feel taken care of from the first phone call to the finished job.
Call Now (719) 784-7224
4.9 Star Rating | 1,250+ Reviews
Upfront Pricing.
You’ll know what the job costs before work starts. No surprises, no hidden fees.
Real People on the Phone.
Call and you’ll talk to an actual person, not a recording.
Respect for Your Schedule.
Appointments are kept because your time matters.
Clean, Professional Service.
Technicians are uniformed, courteous, and leave your home as clean as they found it.
Education, Not Pressure.
Options get explained clearly so you can choose what’s right for your situation.
20 Years of Doing Right by Our Neighbors
Over two decades, Big Cat has earned a reputation worth protecting. Customers trust the company enough to call first when something goes wrong. The team enjoys coming to work. The principles from day one still guide everything: treat people well, do excellent work, never compromise on integrity. That approach has served this community well, and it’s why families across the area keep calling Big Cat back.
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A Team That Knows Their Craft
Every person on the team is trained, experienced, and committed to treating customers right. We hire people who genuinely care about doing quality work, then support them so they can deliver the kind of service you’d want in your own home. When a Big Cat technician shows up, you’re getting someone who knows what they’re doing and takes pride in it.
Integrity in Every Situation
Honesty guides every decision, even when it’s not the easiest path. If you don’t need a repair right now, you’ll hear that. If there’s a more affordable option that makes sense for your home, your technician will walk you through it. You’ll never have to wonder if you’re getting the straight story.
Quality Work, Done Efficiently
Plumbing and HVAC problems need fixing quickly. The team works efficiently to get your home back to normal, but never rushes at the expense of quality. The goal is solving it right the first time so you’re not dealing with the same issue next month.
A Company That’s Part of This Community
Big Cat isn’t just here to fix plumbing and HVAC systems. This is home—southeastern Colorado is where we live and work. That means holding ourselves to high standards for being good neighbors and giving back to the community.
Great Technicians Deserve Great Companies
We’re always looking for talented technicians who want to be part of something they can be proud of. If you’re ready to work for a company that values craftsmanship, treats customers right, and invests in its people, let’s talk. Check out our Careers page to see current opportunities. The culture here is something people genuinely enjoy being part of.
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Never Pay Full Price for Repairs Again
The Tiger Club pays for itself fast. You get annual HVAC and plumbing care, 10% off repairs, 5% off installs, and your after-hours fee? Gone. Whether you’ve got one system or a whole herd, there’s a plan for you.
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Call Big Cat. Problem Solved.
You have plenty of options when something breaks in your home. But if you want a company that shows up on time, communicates clearly, does the job right, and treats you with respect, give us a call. We’ve been serving southeastern Colorado for 20 years, and we’d welcome the chance to show you what a great home service experience looks like.
Call Now (719) 784-7224Colorado Springs Calls Big Cat
Home problems don’t wait for a convenient time, and we don’t expect you to wait either. Big Cat shows up ready to solve the issue and make things easier for you. We help homeowners all over Colorado Springs, including:
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